Contact · Slotly.software
One synthetic calendar is enough to ask whether the product fits.
The early-access conversation should produce a precise account of what the engine can decide and which Slotly surfaces remain unavailable.
One useful note
Describe the schedule shape, the collision, and the outcome you expected.
Email [email protected] with the kind of appointment you offer, common duration, time zone, number of bookable calendars, working-hour pattern, buffers, and how exceptions are handled. Say what fails in the current process: an exact double-book, a partial overlap, a stale open time, a cancellation that did not release capacity, or a team permission that is too broad.
Use a synthetic week and invented client names. Do not send calendar credentials, access links, payment information, private correspondence, or an identifiable client export. The booking law can be evaluated from times, resources, status, and expected outcomes without exposing a real person’s schedule.
What the reply should separate
Engine fit, surface status, integration work, and packaging are different answers.
A useful response can explain whether the shared engine represents the fixed-slot rule and which conflict reason should result. It should then identify the Slotly page, account setup, or calendar connection still needed for the complete workflow. A built predicate does not create an embeddable booking surface, and a planned price does not create a checkout.
If a native group poll, external-calendar connection, white-label overlay, custom domain, payment path, or self-serve signup is essential, state that requirement. Those surfaces remain planned or in development. The answer may be that the current product is not ready for the case.
The mail link opens the visitor’s own email application. The website does not submit a form, store a lead, prove delivery, promise that a mailbox is continuously monitored, or establish a response time. It creates no account and reserves no slot.
An original adult planning example
Give the recipient one question they can actually answer.
For an original fictional inquiry, adult workshop organizer Priya describes one demonstration table with appointments between 14:00 and 16:00, measured in a stated local time convention. A visit lasts twenty minutes and the table needs ten minutes of clearing afterward. Priya is not sending a real calendar. These invented facts are enough to explain the scheduling question without supplying participant identities or appointment notes.
The first email draft says, “Can Slotly handle our bookings?” The revised draft asks, “For one resource, can the described rule distinguish an occupied 14:00–14:20 window from a request that overlaps it at 14:10–14:30? Which Slotly surface can demonstrate that result?” That separates the decision model from the interface requirement. It is a more useful question than a broad request for reassurance.
The desired response is an account of those two things, with any unavailable surface named explicitly. A source explanation can address the rule without proving that a client can open a working booking page. Priya should retain that distinction in the resulting note rather than summarize the entire discussion as “bookings supported.”
The objection is that a potential customer should not need to write a technical specification. They do not. One resource, two times and a sentence about the unexpected result make an ordinary-language case. The extra precision reduces guesswork; it is not a request for logs, credentials or a complete business calendar.
An original adult planning example
Describe the before and after of a change.
A second fictional question comes from Morgan, who initially plans a thirty-minute object-repair demonstration and then needs forty-five minutes. Morgan's rough note says, “Rescheduling must work.” That wording hides whether the time, length, resource or date changed. A reply could address a different problem and still appear relevant.
The revised note states an original 10:00–10:30 window, a requested 10:00–10:45 replacement and a separate proposed 10:40 start on the same resource. It asks how a demonstrated workflow would treat the overlap and distinguish a requested change from an accepted replacement. The examples are synthetic; neither appointment exists through this page.
The output of the conversation should preserve what is known: whether the core can express the collision, which interface is absent, and whether the cancellation or change path required for the complete job is available. A description of how a product ought to behave is useful planning material, but it is not evidence that Morgan's proposed change has been processed.
The stopping point is a missing part of the required workflow. If the branded change surface cannot be exercised, say that in the evaluation note. Do not replace the missing evidence with a promise to use a different link, a presumed notification or an unverified account feature. The contact page supplies a route for asking, not an operational workaround.